In 2025, I launched The Taylor Collective (Taylor’s first customer advocacy program) and grew it from 5 advocates to 102 in nine months.
My approach combines NPS‑driven insights, human‑first outreach, and strategic use of Deeto, where I also serve on the Deeto Champion Advisory Council.
What made our early success possible wasn’t generic mass outreach, it was personal, thoughtful outreach targeting the right audience in collaboration with my sales teams.
I’m passionate about building programs that elevate customer voices- and helping organizations create meaningful, lasting relationships with the people they serve.
I'm eager to learn and looking to talk 'all things 'advocacy, customer marketing, Deeto, or building a program from scratch, let’s connect.